14-day returns on unopened products. If you’re not satisfied with your order, you can return any unopened product within 14 days of delivery for a full refund of the returned items. Products must be sealed and in their original condition. Because we can’t verify how a product was stored once it has been opened, opened products can’t be returned.
How to return: email [email protected] within 14 days of delivery with your order number and the items you’d like to return. We’ll send you a prepaid return shipping label, so returns are free. Once the items arrive and we’ve confirmed the seals are intact, we’ll refund you to your original payment method.
If your order arrives with any missing, incorrect, or damaged items, please reach out to us at [email protected] with your order number and photos of what you received, and we’ll ship a replacement at no additional cost. Our dedicated customer support team is ready to ensure you are fully satisfied with our product quality, customer service, and delivery process.
Please note that cancellations must be requested via email before the order is shipped. Once the order has been dispatched, cancellations are no longer possible. For any questions or concerns regarding your order, contact us at [email protected]. We are committed to addressing your issues promptly and to your complete satisfaction.
